Shipping policy

Delivery area

We ship our products only within Switzerland and the Principality of Liechtenstein.

Shipping costs

• Standard shipping: CHF 4.50

• Free shipping: on orders of CHF 100.– or more

Shipping costs are calculated automatically at checkout.

Delivery time

• Weekdays: orders placed by 3 pm are processed and shipped the same day.
  → Delivery usually takes place the next working day.

Please note that orders are not processed or delivered on weekends and public holidays.

Order processing

We do our best to process all orders as quickly as possible. Orders placed after 3 pm are shipped the next working day.

Carrier

Orders are shipped with Swiss Post. Delays on the carrier’s side are beyond our control.

Discreet packaging

All products are packed neutrally and discreetly, with no indication of the contents.

Undeliverable parcels

If a parcel cannot be delivered because of incorrect details, failure to collect it or similar reasons, the customer bears the cost of reshipping.

Damaged parcels

If your order arrives damaged, please contact us within 48 hours with photos so that we can look into it and find a suitable solution.

Note on CBD products

All CBD products comply with Swiss legal requirements (THC < 1%). The buyer is responsible for ensuring that purchase and possession are permitted in their canton.